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Power Platform Community / Forums / Power Apps / Power App that used to...
Power Apps
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Power App that used to Play will no longer play

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Posted on by 4

Hello.

I have an existing Power App with no changes for more than 2 months won't open for me. The Power App will open for others. We had some issues with sharepoint access changing, but I am an owner of the group and app and I am able to access the list the Power App is editing. I cannot find the issue. I have cleared the cache and cookies, restarted, tried incognito, build a new gallery tab to make sure that I can access it.

It will also open on my phone in the power app app!! 

It all works in Edit and Play Mode in Edit, but when I publish and play it won't open! Help! 

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  • Michael E. Gernaey Profile Picture
    53,442 Super User 2025 Season 2 on at
    Hi
     
    Is this published to the same environment?
     
    Here is what I would do.
     
    Go to the Apps Screen
    Go to Your Apps or Shared With or All so that you see it
    Click the ... and run Monitor
    Once monitor starts up, then have it start the app
    It should capture a better error for you
     
    If you still need help come back.
     
    Do you have code in App.OnStart?
    If you comment that all out will it work for you?
     
    Can you ask someone who has the App Opened, to copy the URL and run it on your side.
     
    Make sure they open the app fully first.

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