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Power Platform Community / Forums / Power Apps / he specified user i:0#...
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he specified user i:0#.f|membership|xxxxxxx could not be found.

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Posted on by 6
 
Good Morning, I'm fairly new at power automate.  My flows fail when something is sent 'from' the actual shared mailbox (same email) to this shared mailbox (same email)
The specified user i:0#.f|membership|xxxxxxxxxxx could not be found.
clientRequestId: 71ab9388-3d3d-4ff8-b4e3-67c953d8a042
serviceRequestId: 92b59da1-30a4-8000-e816-a0317d486e8d
 
This is a shared mailbox used by many all day long.  We send out emails from this email address as well as receive incoming messages to the same shared distribution group.  The failed flows are typically happening when we SEND out an email as the "From".
 
How can i fix this.  right now when i get these failed flows, i go into the email and send it back to the shared distribution group email address, but I sent it from my out outlook account.  See attached workflow.
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  • StretchFredrik Profile Picture
    3,395 Super User 2025 Season 2 on at
    Are you using the claims property to send the email to? Try swapping it to the Email Property of the item instead. Otherwise, please attach a picture of your Send Email step and ill see if i can give a better solution =) 
  • WD-13051056-0 Profile Picture
    6 on at
    Thanks - i removed it from a email address to a text field only and that worked (if that makes sense) ;-)   Thank you so much for your quick reply
  • StretchFredrik Profile Picture
    3,395 Super User 2025 Season 2 on at
    Glad to help, if it solved your issue, please mark my reply as "Solution". 
     
    Have a nice day!

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