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Publish & Channel Management

] character on chat line

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"]" character occurs in the chat line when i publish my bot.

It also occurs either in the iframe URL created for private web site or demo web site. Actually, there is no difference between private web site and demo web site URLs except the ending part. One ends with "....webchat" and the other with "....canvas". 

is there any solution to clear "]" symbol in chat area.



  • peterswimm Profile Picture
    peterswimm on at
    Re: ] character on chat line

    There is a bug causing this; we have a fix and will be rolling it out to our production environments starting this week.

  • andersonbruno Profile Picture
    andersonbruno 2 on at
    Re: ] character on chat line

    Hi @mehmettepe ,

    I have the same problem.


    Did you already find the solution for it?


    Thanks in advance.

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