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Power Platform Community / Forums / Copilot Studio / Jira Connector Error 4...
Copilot Studio
Suggested Answer

Jira Connector Error 400 - "Issue fields are empty" in Copilot Studio Agent

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I am configuring a custom agent in Copilot Studio using the Jira (V3) connector action: "Create a new issue (V3)". The tool consistently fails with an HTTP 400 error during testing.

Error Message:

The connector 'Jira' returned an HTTP error with code 400. Inner Error: Issue fields are empty. Please ensure that all required fields is provided. Error code: ConnectorRequestFailure.

Tool Configuration:
In the Copilot Studio tool setup interface, I am only presented with these three input parameters to configure:

  1. Jira Instance (X-Request-Jirainstance)

  2. Project (projectKey)

  3. Issue Type Id (issueTypeIds)

Trials Conducted:

  • Issue Type ID Handling: I have tested the input using both the string name (e.g., "Task") and the numerical ID (e.g., "10002").

  • Execution: The bot successfully collects the Project and the Issue Type ID, but immediately returns the "Issue fields are empty" error afterward.

  • Missing Fields: The current tool configuration does not offer any additional fields (such as a summary or description) to be filled, which seems to be causing the Jira API to reject the request as incomplete.

Request for Help:
How can I resolve the "Issue fields are empty" error when the tool interface only allows for three parameters? Is there a way to expose the missing fields so the connector can send a complete request to Jira?

 
I have the same question (4)
  • Suggested answer
    Assisted by AI
    CU28091710-0 Profile Picture
    5 on at

    I am configuring a custom agent in Copilot Studio using the Jira (V3) connector action: "Create a new issue (V3)". The tool consistently fails with an HTTP 400 error during testing.

    Error Message:

    The connector 'Jira' returned an HTTP error with code 400. Inner Error: Issue fields are empty. Please ensure that all required fields is provided. Error code: ConnectorRequestFailure.

  • JD-23012309-0 Profile Picture
    2 on at
    Did you ever figure it out? I am running into the same issue. 

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