web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Differences between Bo...
Power Apps
Unanswered

Differences between BookRequest and CreateRequest in Microsoft.Crm.Sdk.Messages

(0) ShareShare
ReportReport
Posted on by 20

Hi all, i'm new to Dataverse Web API and Organisation Service. I'm just wondering what is the difference between sending a BookRequest and CreateRequest when it comes to creating a new appointment / recurring appointment. From reading the microsoft documentation microsoft.xrm.sdk.messages.createrequest , it looks like the CreateRequest support many other entities whereas BookRequest is mainly for : appointment, recurringappointmentmaster and serviceappointment. Does anyone know more about the differences between these two messages?

 

cheers

 

I have the same question (0)
  • Ram Prakash Duraisamy Profile Picture
    5,593 Super User 2025 Season 2 on at

    Hello @theeheng,

     

    Let me clarify here

     

    CreateRequest --> If you want to Create a Record with Any type of field in OOB Entity or Custom Entity you are good to go with Create Request.

     

    BookingRequest --> Time Depends because we are have some dates based on the dates we are creating a request so we are using the BookingRequest only in appointment, recurringappointmentmaster and serviceappointment.

     

    Hope it helps let me know if you have any other queries.

     

    Please mark as Answer if it is helpful and provide Kudos


    Subscribe : https://www.youtube.com/channel/UCnGNN3hdlKBOr6PXotskNLA
    Blog : https://microsoftcrmtechie.blogspot.com

  • theeheng Profile Picture
    20 on at

    I did a test using Microsoft.Xrm.Sdk to send both BookingRequest and CreateRequest messages with single appointment object. When I check the data inserted into appointment and acitivitypointer entity, both appointment created via BookingRequest and CreateRequest  look the same. Thats why I'm trying to find out the difference and which one I should use when creating appointment.

  • Bipin D365 Profile Picture
    971 on at

    Hi,

     

    One basic differenct is Book Request can only be used with Appointment, recurringappointmentmaster and serviceappointment entity. However CreateRequest can be used with any Entity request be it Account, Contact and any custom entities.

     

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: https://xrmdynamicscrm.wordpress.com/

  • Verified answer
    Ram Prakash Duraisamy Profile Picture
    5,593 Super User 2025 Season 2 on at

    Hello @theeheng,

     

    If you user BOOKINGREQUEST you can see the EVENT AS BOOK

     

    rampprakash_1-1639153429926.png

     

    If you are using Create or Update Operation then the event will be CREATE or UPDATE

     

    rampprakash_2-1639153470326.png

     

     

    Event will show as BOOK or Create Event based on the Message which you are passing

     

    Please mark as Answer if it is helpful and provide Kudos


    Subscribe : https://www.youtube.com/channel/UCnGNN3hdlKBOr6PXotskNLA
    Blog : https://microsoftcrmtechie.blogspot.com

  • theeheng Profile Picture
    20 on at

    hi @rampprakash , thanks for the clarification thats very helpful. I'm completely new to all this, may I know how I can view the list of event as shown on your screenshot? is that from the XrmToolbox? or on Dynamic 365?

     

    cheers

    Heng

     

  • Ram Prakash Duraisamy Profile Picture
    5,593 Super User 2025 Season 2 on at

    Hello @theeheng,

     

    You can see this in AUDIT log

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 796 Most Valuable Professional

#2
Michael E. Gernaey Profile Picture

Michael E. Gernaey 327 Super User 2025 Season 2

#3
Power Platform 1919 Profile Picture

Power Platform 1919 268

Last 30 days Overall leaderboard