Creating a free environment for individual use was not provisioning on US region

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Posted on 19 Nov 2019 22:39:10 by muges01

Hi,

I tried to create a personal environment so that i can learn some AI builder functionality but unfortunately when i create my personal environment it was created on UK region instead of US region. Can someone guide me on how to change this personal environment to US region? I have tried to delete this environment but it automatically created back on UK region.

Any guidance will be helpful. Thank you in advanced.

Regards

Mugilan

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v-siky-msft on 22 Nov 2019 at 01:32:34

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Re: Creating a free environment for individual use was not provisioning on US region

Yes, I am with you on that.
Best regards,
Sik
muges01 65 on 22 Nov 2019 at 01:00:29

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Re: Creating a free environment for individual use was not provisioning on US region

Hi
I can’t create new developer environment, because it will be automatically created from the PowerApps community site. I only can create production or trial type environment and not developer type environment. I did try to delete the developer environment (I mean personal) but it automatically recreated back on the UK region.

I guess I just have to wait for the AI builder for available on UK region.
v-siky-msft on 21 Nov 2019 at 06:16:13

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Re: Creating a free environment for individual use was not provisioning on US region

Hi @muges01 ,

I have made a test on my side, and also find that individual environment will be created in the region closest to you, even if you have selected other region when creating. I will submit this issue to Teams to check if this is a bug. You can also Get Help + Support in PowerPlatform Admin, for more reference: Get Help + Support .
As an alternative workaround, you can try to create a trial or production environment and choose the US region, then the AI builder would be available.
Best regards,
Sik
PowerAddict 7,314 Most Valuable Professional on 19 Nov 2019 at 23:16:24

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Re: Creating a free environment for individual use was not provisioning on US region

As per Microsoft docs, "You cannot change the region once the environment is created."

Here is the link: https://docs.microsoft.com/en-us/power-platform/admin/create-environment-powerapps

That being said, I am not sure if Microsoft might so it for you if you create a ticket but I would suggest creating a new one.

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