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Power Platform Community / Forums / Copilot Studio / Sorry, something unexp...
Copilot Studio
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Sorry, something unexpected happened. We’re looking into it. Error code: SystemError

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Posted on by
Hi, It seems like I am not the only one. We have developed a custom copilot using Copilot Studio and deployed it in Teams. The chatbot was working very well but it stopped working this morning.
 
The chatbot is pulling the knowledge from a SharePoint Folder with 5302 documents. We are using authentication
 
 
We have a system error message. we had not changed any parameter today. i don't know how to fix this issue.
Any help is greatly appreciated.
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  • ShaneMeisnerTH Profile Picture
    195 on at
    We have a ticket opened with Microsoft regarding this issue. 
    We were able to duplicate the issue with them and provide logs.
     
    We have found that if you add the Copilot to a Canvas App, it functions correctly and that is our work around for now.

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