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Power Platform Community / Forums / Copilot Studio / Help ~ Error code: Inf...
Copilot Studio
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Help ~ Error code: InfiniteLoopInBotContent. Conversation ID: 2d7282be-5506-4909-b4d4-8d682a5b8c10

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Posted on by SC-10100358-0 2
Hello,
 
I am developing a chatbot using Copilot Studio and encountered a tricky issue. It shows
 
“Action cr34a_DmGBTt5tE625RGvzcFXEN.topic.OnError.main.setVariable_timestamp was executed more than 100 times in a row. This indicates a cycle in execution of the dialog and hence dialog execution will be terminated. Error code: InfiniteLoopInBotContent. Conversation ID: 6f50b6da-8e70-4865-a6c8-38a969b7b1e9. Time (UTC): 10/10/2024 3:56:35 AM.”
 
Can you tell me the direction of the problem? Also, can you restart my copilot studtio service for me? Or can you teach me how to restart the service? Thank you.
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  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,592 Super User 2025 Season 1 on at
    Hi
     
    From the error message specified, it looks like an action was executed more than 100 times in a row like an infinite loop within your chatbot's dialog flow.
     
    This error arises because the bot is repeatedly executing the same action without reaching a termination point, likely due to a logic issue in the flow.
     
    Review this specific action and its related conditions to see why it’s being repeatedly triggered.
     
    Thanks.

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