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PVA Response Support some portions of Markdown formatting!!!!

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Posted on by jpirelli

I was working with trying to format responses and it appears that we can work around the lack of formatting within the tool by leveraging Markdown syntax in the responses from Flow which is super helpful for displaying sets of data. It is not truly a rich format yet, but it is getting better!

I setup my response in flow with a string, starting value:
| State | Count |

| ----- | -----|

From there, I iterated through the responses and appended to the string for each one, note the pipe characters injected in the Markdown Example Image.

Categories:

General

Flow Integration

Bot Response.png

Markdown Example.png

Markdown Response.png

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SaiKrishnaGudluru 497 on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

@MarKol it would be helpful, if you can provide a sample markdown for a drop-down values to be shown and user should be able to click those.
MarKol on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

How to create a flow that Displays a video thumbnail:
Example of markdown code to show a Video :
[![Intro to Power Virtual Agents](https://img.youtube.com/vi/J5i7h4Uzju4/0.jpg)]
(https://www.youtube.com/watch?v=J5i7h4Uzju4)

Flow that returns the markdown for Video:

How to use a flow that shows video thumbnail in PVA Dialog:
Neha_Dandekar 2 on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

Could you please show the steps of the flow "Show Image" or "Show Video" ??
Community Power Pla... on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

After some more playing, it seems that limited markdown does work when passed as a variable from flow. However, the same markdown doesn't work when used directly in a message block.

The other issue is finding something that works with all the channels that you want to support. For example, the table markdown wasn't supported by Teams. I had to play with the formating until I found something that worked with Web and Teams channels. I'm using Bold, URL's, and Unordered lists fine.
MarKol on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

Inserting images and video markdown in PVA uisng Power Automate flow still works.

Using image and video examples from this post:
JanV 29 on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

Same here, can't even add simple markdown.
Community Power Pla... on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

These markdown formating options do not appear to be working anymore in PVA response messages. I've tried the examples from this post, and they don't work anymore. Can someone confirm that they are still working for them?
Ashish2012 484 on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

https://www.youtube.com/watch?v=J5i7h4Uzju4
MarKol on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

You can use a Power Automate flow to insert a video thumbnail into you Dialog in Power VA via markdown.

Example of markdown:
[![Intro to Power Virtual Agents](https://img.youtube.com/vi/J5i7h4Uzju4/0.jpg)]
(https://www.youtube.com/watch?v=J5i7h4Uzju4)

Clicking on the image icon in Dialog will play the Video in a new tab.
PopkyClar 28 on at

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Re: PVA Response Support some portions of Markdown formatting!!!!

Also I was able to insert markdown directly into the PVA (no Power Automate needed).
The GIF is little bit tricky tho. I had to insert it as a hyperlink.

Example:

Response: