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The latest update seems to have removed the ability to download sessions, does anyone know if this is this still available somewhere in the new UI as it was helpful to see what users were asking and where there were gaps in the bot's understanding of certain topics et al.
Attached is the old layout showing "sessions" and the new layout that does not seem to reference "sessions" to help explain my question. Any help or advice is greatly appreciated.
Thanks for your reply @Umianta I still can't see the sessions option as an owner, however, I have given "Manager" access to my secondary account which allows visibility of sessions so can now view these from a separate account. Not ideal but an acceptable work around.
Hi
I can still see the download session option. See below:
However, you can view the session information directly from the ConversationTranscript table
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