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I built a customized entity and I now want to export the data to an Excel file. The entity has 86K records. When I go to the export data option I only get an excel file with the name of each of the fields in the entity - no records exported.
Is there any way to get the data?
Adding @sabinn from the Data Integration team
I am having similar issues with about 44,000 records, have they found an answer for this?
When exporting data I found that selecting export to CSV instead of Excel works. there is a dropdown on the upper right of the page where you can change to CSV. I tried it and it worked with 40,000 records.
Thanks for reporting this issue.
When you say it doesn't work, can you elaborate more.
For Excel, can you try chunking the data, smaller pieces - Ex: three files of 30k rows or 4 of 20k?
Much thanks
sabinn, when exporting it ot a "xlsx" file it does not work, when selecting a "CSV" for export it does work.
Thanks for feedback.
Does it fail without any error? Do you see anything under 'notifications'?
We will look into this problem. I am also hoping you are not blocked since .csv works. thanks
Under review
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