Unanswered

How to mention or tag users in Model-Driven Power App?

(4) Share

Report

Posted on by Community Power Pla... Microsoft Employee

Hello Community,

In the Model-Driven Power App in Dataverse (without any Dynamics 365 apps), is there a way we can "mention" or "tag" other system users? Since the Post on Timeline feature requires a Dynamics 365 app, is there another way to allow system users to communicate with each other using mention or tag in the Model-Driven Power App?

Any insights would be appreciated.

Thank you!

Categories:

Building Power Apps

I have the same question (0)

All responses (26)

Answers (0)

TaraAssadipour 79 on at

Like (1)

Report
Copy link

Link copied!

That's my question too! how can we tag people in Model driven apps?

Was this reply helpful? Yes No
Yuan-Huodong 9 on at

Like (1)

Report
Copy link

Link copied!

There's a new feature ready now, check link.

Was this reply helpful? Yes No
JoeHagueDevShop 4 on at

Like (1)

Report
Copy link

Link copied!

despite being a system admin and setting all the required settings the @@mention feature is not working. I would have expected in a note timeline to write @hu and be presented with choices for people but nothing happens. What am I doing wrong. Sharing is enabled plus in-app notifications. I can see when other people are in the same form so sharing is working but not the @@mention. Help please

Was this reply helpful? Yes No
PierrePoulin 16 on at

Like (1)

Report
Copy link

Link copied!

Hi,

Did you manage to correct the problem ? I’m in the same situation as you, I’ve tried everything (environment in USA or Canada, interface in English or French, etc.) and it still doesn’t work. Am I missing something ?

Was this reply helpful? Yes No
bluejay365 21 on at

Like (1)

Report
Copy link

Link copied!

Hello. Has anyone been able to make this feature work? If so, is there something you may have changed or are you using a specific Dynamics 365?

In our model-driven app, a system admin can @ mention another user, but despite others having all the settings mentioned in the link below, they cannot tag someone in a Note.

(Send in-app notifications within model-driven apps - Power Apps | Microsoft Learn)

Is there proof that tagging in a Note works? We opened a ticket 6 weeks ago with Microsoft Support and so far a solution has not been found.

Please note that while troubleshooting a completely new environment was set up and the Enable Dynamics 365 apps was set to Yes. Same results. A system admin or system customizer can tag, but not a regular user with the permissions that are specified in the documentation.

Thank you.

Was this reply helpful? Yes No
fshaikh 33 on at

Like (1)

Report
Copy link

Link copied!

Hi,

Were you able to resolve the issue?
Same for me. Everything is enabled but @username is not prompting a username dropdown.

Was this reply helpful? Yes No
JoeHagueDevShop 4 on at

Like (1)

Report
Copy link

Link copied!

No, it’s still not working. I do think it’s a tenant setting though. I had an interview for a role where I had to build a model driven app and the @ mention worked fine. Can’t find any documentation on this though

Was this reply helpful? Yes No
benjamin585 4 on at

Like (1)

Report
Copy link

Link copied!

Allow me to offer some perspective!

We had this working on the default environment in a custom app from summer 2023 until 4/17. The way we did this was by going through their guide like i am reading above, and from that point on contacting support to do the rest. There used to be a statement in the config guides that stated to do so in order to turn this on. From there, i had to write a really complicated power automate feature to grab the guid of the tagged user from the comment and generate an email.

I have since submitted a ticket with Microsoft to address the issue, and am now being directed to purchase one of a handful of apps to re enable this feature.

I hope this helps.

Was this reply helpful? Yes No
bluejay365 21 on at

Like (1)

Report
Copy link

Link copied!

Hi @fareehashaikh,
Thank you for your reply.
We do not have a solution yet, but I will post as soon as some headway is made.

Was this reply helpful? Yes No
bluejay365 21 on at

Like (1)

Report
Copy link

Link copied!

Hi @benjamin585,

Thank you for your reply. It is very helpful. Just to confirm, you were able to have regular users "@mention" others, but only by using a Power Automate flow? You mentioned "email" and was also wondering when a user mentioned others, did it send an email to the person mentioned, or was it in in-app notification?

Thank you again.

Was this reply helpful? Yes No