Power Platform Community Forum Thread Details

I have prepared a bot using power virtual agents , and have also published it. When I am deploying it on to my website the bot is been seen on every browser , except for internet explorer , what is the reason for this?

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General topics

The Webchat canvas from PVA is based on Bot Framework. See this section on IE compatibility

https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-webchat-overview?view=azure-bot-service-4.0

Browser compatibility

Web Chat supports the latest 2 versions of modern browsers like Chrome, Edge, and FireFox. If you need Web Chat in Internet Explorer 11, please see the ES5 bundle demo.

Please note, however:

Web Chat does not support Internet Explorer older than version 11
Customization as shown in non-ES5 samples are not supported for Internet Explorer. Because IE11 is a non-modern browser, it does not support ES6, and many samples that use arrow functions and modern promises would need to be manually converted to ES5. If you are in need of heavy customization for your app, we strongly recommend developing your app for a modern browser like Google Chrome or Edge.
Web Chat has no plan to support samples for IE11 (ES5).
- For customers who wish to manually rewrite our other samples to work in IE11, we recommend looking into converting code from ES6+ to ES5 using polyfills and transpilers like babel.