Hi Team,
Objective
I need to know how can i determine a conversation start and conversation end from single user, therefore "group-all-conversation-as-one" to summarize it later on
What i did
- Access/Download/Analyze the ConversationTranscript Table in power apps
- Test out with own copilot published on teams
- Configured end conversation due to inactivity, so i know when a conversation will end
- but in the table, under column "type", i can see "endOfConversation", but do not have "start of conversation"
Question
1. What is the data structure for copilot conversation transcript? while studying the logic, can anyone shed some light so i know how to group message in one conversation
Session > Conversation > Message? something like that?
2. this lead to second question: After the bot go through end conversation flow, user can still pickup from the last conversation on teams.
How can we configure in copilot studio, where after conversation end, when user type in new message, it will be another "start"?
thanks a lot!
Jonathan