Link not showing as link in answer

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Posted on by SK-19121041-0

I have created a chatbot in Copilot Studio. The knowledge source is a word document which contains the following table:

Webage	Link
Homepage	[url1]
Login	[url2]

When I test the chabot and asked the question "provide a link for the homepage", I got the answer:

url1 was returned in the answer but it was not shown as a link and so I couldn't open it as a link.

Please advise.

Stephen

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SaiRT14 1,992 Super User 2025 Season 1 on at

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i had similar scenario, created Agent from Copilot Studio with webpage and urls - it worked for me. please make sure to include "https://" in the url.

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Vinoth Selvam 1,592 Super User 2025 Season 1 on at

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Hi SK-19121041-0,

It should work as expected.

If not, will it be possible to provide the screenshot of the actual word document on how the data is stored in the table?

You can also store the response in a variable and parse it before showing the response to the user.

Thanks.
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