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Hi @ShriyaDhar ,
Do you have a question?
It’s not showing any message from you here.
if you want to download session conversation, you can follow the steps below:
1- Open make.powerapps.com
2- Go to Data >> Tables
3- Find a ConversationTranscript table. (You can change the view on the top if you are not finding this table)
4- Go to the Data tab
5- All transcripts of the last 30 days are there
If you want to automate it, you can use Power Automate but it’s pretty hard to do it.
I already did a similar case, I will post here as soon as possible.
Thanks for the quick response.
😊
@ShriyaDhar ,
Adding another option: https://powerusers.microsoft.com/t5/Publish-Channel-Management/Is-it-possible-to-reconnect-the-user-to-a-conversation-with-a/m-p/570902/highlight/true#M308
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