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Server response null error

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Posted on by Community Power Pla... Microsoft Employee

Hi,

Yesterday I found out, from one of my colleagues, that the powerapp we had all be using for months has stopped working.

Whenever a colleague goes to load the app the interface for the app appears with a red banner at the top saying it cannot load the spreadsheet sheets and then a server response: null error.

I shared the app to a colleague from another team and it worked fine.

Whenever i access it, it loads fine but won't for anyone who's had access to it for a long period of time.

FYI: I'm the owner of the app if that holds any relevance.

Thanks.

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Building Power Apps

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v-micsh-msft Microsoft Employee on at

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Hi @Anonymous,

Thanks for sharing this.

Things that may help:

1. If the App is opened under PowerApps mobile, try to uninstall and then reinstall PowerApps studio for Mobile, and then check if issue insists.

2. Make some updates of the App and then shared it again, verify the share permissions under the App sahring page.

3. Verify the DataSource permission for those who encountered errors when using this App.

Regards,

Michael

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Community Power Pla... Microsoft Employee on at

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Hi @v-micsh-msft

The app is opened via Dynamics 365 and has worked fine for months.

I have tried creating a new 'dummy' app to test, but users still get the same error.

All permissions have been checked. I have also tried unsharing and resharing both data source and app and reconnecting the data source but the error is still there.

Thanks.

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Community Power Pla... Microsoft Employee on at

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Would anyone else be able to help?

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Community Power Pla... Microsoft Employee on at

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Hi,

The app started working again the other day but is now giving errors again.

The difference this time is that one of the tables it points too is also not loading for me either. When opening the app i get an 'Unknown Error' and then 'Failed to load Level2'.

It appears to be some sort of issue with Office 365 and it was all working yesterday when i last opened it and since then no one has used it.

Thanks.

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