Condition Failed with Entity

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Posted on by Community Power Pla... Microsoft Employee

So I customized an entity with two choices and use the condition "All other condition" as a "else" in my PVA.

However, when I type anything other than the two choices I have, it never execute the branch of "All other condition."

Is there a reason for this??

Chia

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CU22081450-0 Most Valuable Professional on at

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Hi @Anonymous ,

When you are working with an entity, you define some fixed values to the user.

Also, you can use conditions for each option, but it's not available yet to receive a different value than options pre-defined.

You can create an artificial intelligence in your bot adding some similar options, this intelligence will help you to simulate some different scenarios. Take a look at a Money entity (is defined by Microsoft)

Also, you can see this documentation: Create and use entities - Power Virtual Agents | Microsoft Docs

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Community Power Pla... Microsoft Employee on at

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Oh, it couldn't execute the "all other condition."
@renatoromao

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Community Power Pla... Microsoft Employee on at

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@renatoromao
So in my case, I need to predifine all other majors as "other majors" in my entity, in order to do the filter job? Is there any other options?

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CU22081450-0 Most Valuable Professional on at

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I recommend you to create all options (5, 6, ...10, or how many you want) that your user maybe will say when will talk to the bot, but display 2 or 3 options in the chat.

Create a condition for your 2 or 3 options that you display, and create "all conditions" to other options.

@Anonymous

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Community Power Pla... Microsoft Employee on at

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Thank you very much, but I have one more question to ask here:
Is there a way that I can use one entity to categorize another entity?
For example,
Biochem is under Bio(entity1) and Bio is under STEM(entity2).
@renatoromao

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CU22081450-0 Most Valuable Professional on at

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@Anonymous ,

You're welcome! 🙂

You can categorize two categories at the same time, but not one behind another.

Follow the documentation to understand better about the two entities in the same message: Create and use entities - Power Virtual Agents | Microsoft Docs

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Community Power Pla... Microsoft Employee on at

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@renatoromao
Thank you, but I mean that STEM is another customized entity, not a different predifine phrase under the same entity with Bio.

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CU22081450-0 Most Valuable Professional on at

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Yes, I got it!

For example:

Entity 1 - Products - rice, bread,..

Entity 2 - Money - $1000, $5000,...

Question 1 - What is the product? (entity 1)

Question 2- Ok, how many you will expend? (entity 2)

Message - Thanks, you selected VarProduct and VarMoney

Bot: "What is the product? "

User: "I want a rice less than $1000"

Bot: "Thanks, you selected rice and $1000"

The PVA bot will recognize these two questions.

@Anonymous

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