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Posted on by batmanMon 202

hi. I have a customized form. When the user opens the form on sharepoint, it would extract users details. 

 

I used this code for the managers hierarchy

Office365Users.ManagerV2(User().Email).mail - user manager

Office365Users.ManagerV2(Office365Users.ManagerV2(User().Email).mail).mail - manager of the users manager

Office365Users.ManagerV2(Office365Users.ManagerV2(Office365Users.ManagerV2(User().Email).mail).mail).mail - etc

 

It works. But one user have this error message and it doesnt work for him, im not quite sure why.

batmanMon_0-1674721072923.png

 

Categories:
Building Power Apps
  • BCBuizer Profile Picture
    BCBuizer 22,895 Super User 2026 Season 2 on at

    Hi @batmanMon ,

     

    Perhaps someone's manager hasn't been set. This will cause the ManagerV2 function to return an error.

     

    I advise to add some error handling in your code, for instance with the IfError function: https://learn.microsoft.com/en-us/power-platform/power-fx/reference/function-iferror

  • batmanMon Profile Picture
    batmanMon 202 on at

    @BCBuizer thank you for your reply. The user works for the same manager for a couple of years now 😞 i dont know why he is the only one whos got this error message.

  • batmanMon Profile Picture
    batmanMon 202 on at

    The weird thing is, if I put a text label and type this specific users email address(lets call him Bob). then I inserted a second label with Office365Users.ManagerV2(Label2.Text).mail. it works, it recognizes Bobs manager.

    The form doesnt recognize Bobs office365 details, when he opens the app himself. It works perfect for any other user

    batmanMon_0-1674724890222.png

     

  • batmanMon Profile Picture
    batmanMon 202 on at

    I know now what was wrong. It appears that the user has two email addresses. I dont know how to go around it in smart way, so i hardcoded Bobs email addresses in if statement

  • BCBuizer Profile Picture
    BCBuizer 22,895 Super User 2026 Season 2 on at

    Hi @batmanMon ,

     

    Instead of using User().Email you may opt to use Office365Users.MyProfileV2().userPrincipalName

  • Verified answer
    BCBuizer Profile Picture
    BCBuizer 22,895 Super User 2026 Season 2 on at

    Hi @batmanMon ,

     

    Instead of using User().Email you may opt to use Office365Users.MyProfileV2().userPrincipalName

  • batmanMon Profile Picture
    batmanMon 202 on at

    @BCBuizer it worked! Thank you so much!

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