Power Platform Community Forum Thread Details

Hi all,

I’m encountering an issue with a business rule in my property management model-driven app, and I need some guidance.

I’ve created a business rule on a custom table that works as expected for users with the System Administrator or System Customizer security roles. The rule is as follows:

Condition: If the Address 1 field contains data,
Action: The Address 2 field should be hidden.

However, when I test the app using a new security role I created (by copying the Basic User role and granting all privileges on the custom entities involved), the business rule does not trigger. The Address 2 field remains visible even when Address 1 has data.

Here’s what I’ve already checked:

The business rule is activated and works perfectly for users with higher privileges (System Admin/Customizer).
The custom security role has full privileges (Create, Read, Write, Delete, and Append) on the custom table and related entities.
The rule works as expected when I use the app with the System Administrator or System Customizer roles.
Field-level security is not enabled for the fields involved in the rule.

Question:

What could be causing the business rule to not trigger for users with the custom security role? Are there additional settings or permissions I need to check? Any help or insights would be greatly appreciated!

Thanks in advance for your assistance!

This user is having Property Management Basic User role which i created by copying basic user role