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An unexpected server error occurred.

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Posted on 24 Mar 2023 22:44:13 by chadvargo Microsoft Employee

I am receiving an error "An expected server error occurred." when I go into the Details tab in PVA. Any insights on why this is happening?

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chadvargo Microsoft Employee on 24 May 2023 at 18:31:39

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Re: An unexpected server error occurred.

Thanks, Mike. I can't even access my already created and published bot anymore. Something must have happened. When I click on my bot, I now see the screen below.
mboninco on 24 May 2023 at 17:01:31

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Re: An unexpected server error occurred.

@chadvargo The issue you were seeing is different from the other issues reported on this thread and should be resolved by now.

-- Mike Bonincontri
mboninco on 24 May 2023 at 16:48:45

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Re: An unexpected server error occurred.

@PaulH21 That error message is indicative of something may be wrong with the service, not your bot. You shouldn't expect to see this error message.

Yesterday a new release with lots of bug fixes and new functionality went live in production. If you are still having this issue, please contact Microsoft support. They will work with you to collect the information needed to for the PVA team to troubleshoot the issue.
chadvargo Microsoft Employee on 22 May 2023 at 20:44:03

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Re: An unexpected server error occurred.

Same thing for me as well and I had a working published bot...

Sorry, something unexpected happened. We’re looking into it. Error code: IntegratedAuthenticationNotSupportedInChannel. Conversation ID: 5idyg1eAel52yFEeBkR1rO-us. Time (UTC): 5/22/2023 8:43:41 PM.
PaulH21 4 on 22 May 2023 at 20:42:03

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Re: An unexpected server error occurred.

Hi, Mike. After I have created a Chat bot and then go into "Test bot" I still receive the error code, "An unexpected server error occurred. Please try again." I tried publishing, but got the same results. I have tried opening PVA in Edge, Firefox and Chrome with the same results. Do i have a setting set up
incorrectly?
mboninco on 18 May 2023 at 22:54:19

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Re: An unexpected server error occurred.

@Anonymous The condition that caused that was causing this error on Setting Detail page should be fixed.

Where are you seeing this error, and are there any steps that are needed for the error to appear?

-- Mike Bonincontri
Community Power Pla... on 18 May 2023 at 17:00:59

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Re: An unexpected server error occurred.

I'm still receiving this message. I tested both Chrome and Edge to see if the issue was related to the browser but still receive the same message in both browsers.
MikeChat 4 on 28 Apr 2023 at 01:17:18

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Re: An unexpected server error occurred.

Never mind. It must be my Edge cache. The bot test works fine in Firefox.
MikeChat 4 on 28 Apr 2023 at 00:22:03

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Re: An unexpected server error occurred.

I am getting the message whenever I try to test a bot. It started early this AM and still happening.
"An unexpected server error occurred. Please try again."
mboninco on 12 Apr 2023 at 20:59:29

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Re: An unexpected server error occurred.

A fix has been deployed for the missing menu in PVA for Teams and the unexpected server error message, both on Setting Details page. Please let us know if you are still having these issues.

-- Mike Bonincontri