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Session Id : NjT9umAnfM0ohQ9NF9znOv
Copilot Studio - General
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Unable to connect Azure AI search to Knowledge of an Agent.

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Posted on 10 Mar 2025 22:22:20 by

Hi

When attempting to connect Azure AI Search to the Knowledge of an Agent in Azure CoPilot Studio, I encounter the following error message: "Something went wrong. Try reloading the page. If the problem persists, contact your admin.  Reloading the page causes the browser to crash completely, requiring a full reload. Network logs indicate that the Invoke for this step receives a 404 error response.

The Azure AI Search connection is done using API key and that does seem to work correctly since I do see the green tick. The indexes have also been made on Azure AI search already.

Could someone please assist?

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  • Screenshots of the error message
  • Network logs showing the 404 error response
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  • Suggested answer
    MJ-02041225-0 Profile Picture
    2 on 02 Apr 2025 at 12:34:59
    Unable to connect Azure AI search to Knowledge of an Agent.
    Hi,
     
    I had the same problem with an index create with a free plan. When creating an identical index with the standard plan, I could successfully connect it as a knowledge to copilot... 
     
    Did you use also a free plan?
     
    BR, Marcel
  • CU28031240-0 Profile Picture
    2 on 28 Mar 2025 at 12:41:31
    Unable to connect Azure AI search to Knowledge of an Agent.
    I have same also same problem
  • FM-25031336-0 Profile Picture
    2 on 25 Mar 2025 at 13:39:32
    Unable to connect Azure AI search to Knowledge of an Agent.
    I'm experiencing the exact same problem (except that the 404 on the invoke is https://europe. ...). Did you find a solution yet, for this problem? 
    Are you also in a trial license? 
    I'll keep you posted If I would find any solution.

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