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Power Platform Community / Forums / Copilot Studio / Send Chat History
Copilot Studio
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Send Chat History

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Posted on by MG-25061323-0
Hello
How Can I send the entire chat history to user before end the conversation?
I tried to find a variable or action to do that but I cannot find anything.
Thanks for your help
Best Regards
 
Categories:
Calling actions from Copilot Studio
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  • Suggested answer
    Expiscornovus Profile Picture
    Expiscornovus 33,857 Most Valuable Professional on at
    You can try and retrieve it from Dataverse, in your case that would be the ConversationTranscript table and the Content column.
     
    See for an example the below Customer Service thread. In that case it is the Copilot Transcript Data table and the Transcript Data column in Dataverse, but the approach could be similar:
     
  • Umianta Profile Picture
    Umianta 290 on at

    Please refer to the post below for details on retrieving chatbot history using the Directline API and displaying it with adaptive cards at the end of the conversation:

    Chatbot History with Directline API

    If my answer helped you, could you mark it as a verified solution? This really helps other members with the same problem find the solution faster.

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