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Correcting a name on a Singapore Airlines flight ticket is crucial for ensuring a smooth travel experience. Whether it’s a minor typo or a significant error, it’s essential to address it promptly to avoid complications at the airport. This guide provides a comprehensive overview of how to correct a name on a Singapore Airlines flight, including the steps to take, potential fees, and important considerations.
Singapore Airlines allows passengers to make name corrections on their flight bookings, but there are specific guidelines and limitations:
Before initiating a correction, verify the details of your booking to determine the exact nature of the error. Ensure that the discrepancy is indeed a correction and not a different issue, such as a change in the traveler’s identity.
You can correct the name on your Singapore Airlines flight through several methods:
Visit the Singapore Airlines Website
Go to Singapore Airlines’ official website.
Log In
Access the “Manage Booking” section using your booking reference and last name.
Select the Flight
Choose the flight for which you need to correct the name.
Request Correction
Follow the prompts to request a name correction. Enter the correct name as it should appear on your ticket.
Confirm Changes
Review the changes and confirm the update. You will receive a confirmation email once the correction is processed.
Open the App
Launch the Singapore Airlines mobile app on your device.
Log In
Access your booking by entering the required details.
Select and Edit
Choose the flight and follow the app’s instructions to make the necessary name corrections.
Submit Request
Confirm the corrections and submit the request through the app. You will be notified once the update is complete.
Call Singapore Airlines
Reach out to Singapore Airlines’ customer service via their contact number. Provide your booking reference and details of the name correction.
Provide Documentation
Be prepared to provide any necessary documentation, such as a passport or legal name change certificate, if required.
Follow Instructions
Follow the representative’s instructions to complete the name correction process.
For more complex name corrections, such as legal name changes, visiting a Singapore Airlines ticketing office might be necessary:
Locate an Office
Find the nearest Singapore Airlines ticketing office. Locations are listed on their website or can be inquired about via customer service.
Provide Details
Present your booking information and any required documentation at the office.
Complete the Correction
The staff will assist you in correcting the name on your ticket.
Singapore Airlines may apply fees for name corrections, especially for significant changes or if the correction is requested close to the departure date. The exact fees depend on the fare type and specific circumstances of the change.
Timing: Make name corrections as soon as possible after discovering an error. Corrections requested close to the flight date may incur additional charges and require expedited processing.
Documentation: Ensure you have all necessary documentation ready if a major name change is involved. This may include identification documents, marriage certificates, or legal name change documents.
Check-in Process: After correcting the name, verify that the updated details are reflected in your booking before check-in to avoid issues at the airport.
Travel Restrictions: Be aware of any travel restrictions or requirements that may affect name corrections, particularly for international flights.
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