web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / Search For Users (V2) ...
Copilot Studio
Unanswered

Search For Users (V2) Multiple Users With Same Name

(0) ShareShare
ReportReport
Posted on by

Hi there, 

I have flow set up to capture and record in a document a PVA user & their line manager. I've since discovered there are a number of employees with the same name e.g. Joe Bloggs which automate is then capturing the wrong Joe Bloggs' manager. 

 

Is there a way to capture the actual bot users manager even if they have the same name as someone else? 

 

Currently I'm capturing their username via the bot authentication, searching for that user via their username and then getting that users profile & manager via their UPN. So I have a feeling the issue lies within the 'Search for users (V2)' since UPN is unique, it must be picking the wrong user at that point?


Thank you

Matthew5_0-1658914623637.png

 

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Copilot Studio

#1
Valantis Profile Picture

Valantis 612

#2
chiaraalina Profile Picture

chiaraalina 170 Super User 2026 Season 1

#3
deepakmehta13a Profile Picture

deepakmehta13a 116

Last 30 days Overall leaderboard