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Can not login to PowerApps

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Posted on by Community Power Pla... Microsoft Employee

This is very strange issue only started to happen today.

I have not changed any settings or the like and suddenly when I try to open PowerApps it does not open in Internet Explorer or Chrome.

Usually I open it through my SharePoint site and click the PowerApps icon. However, trying to open by going to https://web.powerapps.com/home also does not work.

In Chrome I get this error:

In IE I get blank page:

It does open in Firefox, which is very strange. However, I can not open web studio through Firefox.

Is anyone else experiancing this issue or is it just me? Tried to restart computer, same issue.

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Building Power Apps

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Community Power Pla... Microsoft Employee on at

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I took a look at the console and it seems to be throwing a lot of Internal Server Errors 500

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Community Power Pla... Microsoft Employee on at

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With more research and testing I found out that it is only me. My colleagues have no trouble opening PowerApps or the Apps made with it. For me when I try to open an PowerApp from Dynamics 365 I get this error:

This is the session ID under More:
Session ID: 44a3074a-bfde-f8d6-2bfc-dfb50d9a6ea1
Also, it works if I try to open in Firefox the issue is only Chrome and IE. Clearing browser data did not help.

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siddhartha 14 on at

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It does not work on IE 11 for me but works perfectly on Chrome.

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Community Power Pla... Microsoft Employee on at

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After a day I am still having the same issue. Everything was working perfectly until yesterday, do not even know what I did to break it. Good thing is I found a work around and I can access PowerApps with chrome in incognito mode, it works perfectly. For some reason when I try to access PowerApps in normal mode it won’t let me. I guess that means it is an issue with cookies/cache? What is strange that even after clearing cookies/cache PowerApps still won't open in normal mode.
Well for now at least I can resume my work on the incognito mode.

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siddhartha 14 on at

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I saw this article for Web authoring issues for Power Apps. Sadly can not try as I do not have admin access on the machine to change IE settings. Can you please try and let me know if anything works.
https://support.microsoft.com/en-us/help/4023606/troubleshooting-startup-issues-in-powerapps-web-authoring

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