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Dinamic Response with Array in Virtual Agents

Posted on by 5

Hi guys,

I'm trying to create a bot in which the responses are dynamic, in which the bot takes the options of dynamics 365 and shows it to the user in the form of options, I just managed to output it in a string format and I don't know how to format that output either. If you can help me with these two cases I would be grateful.

 

I only found this topic: https://powerusers.microsoft.com/t5/Calling-Actions-from-PVA/Is-there-a-way-to-handle-array-or-sets-in-a-response-from-a-flow/m-p/400421#M11

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  • vini_nicolete Profile Picture
    vini_nicolete 5 on at
    Re: Dinamic Response with Array in Virtual Agents

    Thank you @renatoromao!

     

    You helped a lot!

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: Dinamic Response with Array in Virtual Agents

    Hi @vini_nicolete ,

     

    You can format a string using Markdown inside your workflow (Power Automate): https://docs.microsoft.com/en-us/power-automate/approvals-markdown-support

    Also, unfortunately, it's not possible to show options that come from Dynamics 365 inside your chatbot.

    We have a lot of ideas about it here: https://aka.ms/pva/community/ideas

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