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Dinamic Response with Array in Virtual Agents

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Posted on by vini_nicolete

Hi guys,

I'm trying to create a bot in which the responses are dynamic, in which the bot takes the options of dynamics 365 and shows it to the user in the form of options, I just managed to output it in a string format and I don't know how to format that output either. If you can help me with these two cases I would be grateful.

I only found this topic: https://powerusers.microsoft.com/t5/Calling-Actions-from-PVA/Is-there-a-way-to-handle-array-or-sets-in-a-response-from-a-flow/m-p/400421#M11

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vini_nicolete 5 on at

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Re: Dinamic Response with Array in Virtual Agents

Thank you @renatoromao!

You helped a lot!
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CU22081450-0 Most Valuable Professional on at

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Re: Dinamic Response with Array in Virtual Agents

Hi @vini_nicolete ,

You can format a string using Markdown inside your workflow (Power Automate): https://docs.microsoft.com/en-us/power-automate/approvals-markdown-support

Also, unfortunately, it's not possible to show options that come from Dynamics 365 inside your chatbot.

We have a lot of ideas about it here: https://aka.ms/pva/community/ideas