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Topic with GA answers from Sharepoint

Posted on by


I hope anyone can point to the solution. 

  • Added several sharepoint locations to the knowledge items.  
  • Asked a question and it is returning the right answer with knowledge from sharepoint. Contains link to the specific documents.
  • Created a topic to filter more specific, but pointing to a more specific sharepoint location. 
  • Eline8_0-1716897983525.png Eline8_1-1716898080710.png



  • Topic is triggered, but result is: No information was found that could help answer this.

What do I wrong? 


  • Expiscornovus Profile Picture
    Expiscornovus 29,248 on at
    Re: Topic with GA answers from Sharepoint

    Hi @Eline8,


    Just to double check, how many levels is your SharePoint url? 


    Afaik the URL can have up to two levels of depth—subpaths indicated by a forward slash /.


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