Topic with GA answers from Sharepoint

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Posted on by ElineB

Hi,

I hope anyone can point to the solution.

Added several sharepoint locations to the knowledge items.
Asked a question and it is returning the right answer with knowledge from sharepoint. Contains link to the specific documents.
Created a topic to filter more specific, but pointing to a more specific sharepoint location.
Topic is triggered, but result is: No information was found that could help answer this.

What do I wrong?

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Expiscornovus 33,189 Most Valuable Professional on at

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Hi @Eline8,

Just to double check, how many levels is your SharePoint url?

Afaik the URL can have up to two levels of depth—subpaths indicated by a forward slash /.

https://learn.microsoft.com/en-us/microsoft-copilot-studio/nlu-generative-answers-sharepoint-onedrive#use-sharepoint-or-onedrive-for-business

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nikitas_novatix 25 on at

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Hello,

I have the EXACT SAME problem as you. Did you ever find a solution for it? Please, it's very urgent.

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TS-24071754-0 2 on at

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When you publish your copilot, the calls using generative answers are made on behalf of the user chatting with the copilot, using the authentication settings configured in the copilot, which must use manual authentication with the Service Provider type of Microsoft Entra ID (formerly Azure Active Directory).

To authenticate your copilot, see Authentication.

You can find instructions for how to create the needed Microsoft Entra ID application registration in Configure user authentication with Microsoft Entra ID. When creating this registration you or your admin must specify the Sites.Read.All, Files.Read.All scopes in the EntraID App Registration.

Selecting No authentication and Only for Teams authentication options mean your copilot won't retrieve information from SharePoint or OneDrive for Business.

When configuring authentication, scopes control user access. Specify Sites.Read.All, Files.Read.All in the scopes field near the existing profile and openid values in Copilot Studio. These scopes don't give users increased permissions when using the copilot, but allow their permissible content from the SharePoint site as configured for generative answers.

This configuration only impacts Generative Answers. It does not impact Power Platform Connectors.

Configure user authentication with Microsoft Entra ID - Microsoft Copilot Studio | Microsoft Learn

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