Skip to main content
Community site session details

Community site session details

Session Id :
Copilot Studio - Topic Creation & Management
Unanswered

Topic with GA answers from Sharepoint

(1) ShareShare
ReportReport
Posted on by 2

Hi,

I hope anyone can point to the solution. 

  • Added several sharepoint locations to the knowledge items.  
  • Asked a question and it is returning the right answer with knowledge from sharepoint. Contains link to the specific documents.
  • Created a topic to filter more specific, but pointing to a more specific sharepoint location. 
  • Eline8_0-1716897983525.png Eline8_1-1716898080710.png

     

     

  • Topic is triggered, but result is: No information was found that could help answer this.

What do I wrong? 

 

  • TS-24071754-0 Profile Picture
    2 on at
    Topic with GA answers from Sharepoint

    When you publish your copilot, the calls using generative answers are made on behalf of the user chatting with the copilot, using the authentication settings configured in the copilot, which must use manual authentication with the Service Provider type of Microsoft Entra ID (formerly Azure Active Directory).

    • To authenticate your copilot, see Authentication.
    • You can find instructions for how to create the needed Microsoft Entra ID application registration in Configure user authentication with Microsoft Entra ID. When creating this registration you or your admin must specify the Sites.Read.AllFiles.Read.All scopes in the EntraID App Registration.
    • Selecting No authentication and Only for Teams authentication options mean your copilot won't retrieve information from SharePoint or OneDrive for Business.
    • When configuring authentication, scopes control user access. Specify Sites.Read.AllFiles.Read.All in the scopes field near the existing profile and openid values in Copilot Studio. These scopes don't give users increased permissions when using the copilot, but allow their permissible content from the SharePoint site as configured for generative answers.
    • This configuration only impacts Generative Answers. It does not impact Power Platform Connectors.
    • Configure user authentication with Microsoft Entra ID - Microsoft Copilot Studio | Microsoft Learn
  • nikitas_novatix Profile Picture
    25 on at
    Topic with GA answers from Sharepoint
    Hello,
     
    I have the EXACT SAME problem as you. Did you ever find a solution for it? Please, it's very urgent.
  • Expiscornovus Profile Picture
    32,140 Most Valuable Professional on at
    Re: Topic with GA answers from Sharepoint

    Hi @Eline8,

     

    Just to double check, how many levels is your SharePoint url? 

     

    Afaik the URL can have up to two levels of depth—subpaths indicated by a forward slash /. 

    https://learn.microsoft.com/en-us/microsoft-copilot-studio/nlu-generative-answers-sharepoint-onedrive#use-sharepoint-or-onedrive-for-business

     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Paul Stork – Community Spotlight

We are honored to recognize Paul Stork as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Copilot Studio

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 169 Super User 2025 Season 1

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 150

#3
sandeep_angara Profile Picture

sandeep_angara 75

Featured topics