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Power Platform Community / Forums / Copilot Studio / PVA retrieve user info...
Copilot Studio
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PVA retrieve user information

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Posted on by 264

Hello Community,

 

I have a PVA and I would like to retrieve user information, such as Id, email etc. who have triggered the topic.

Currently the analytics page do not show who and which users has used the chatbot.

 

Is there a way to achieve this?

I have already referred:

https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Community/Getting-User-Details-To-Use-In-Power-Virtual-Agents-In-Teams/ba-p/744934

and 

https://docs.microsoft.com/en-us/power-virtual-agents/analytics-overview

 

Any help is appreciated.

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I have the same question (0)
  • Shujaath_Khan Profile Picture
    1,111 Super User 2024 Season 1 on at

    Which channel your bot would be living in?

     

    {bot.UserDisplayName}


    If you're publishing only for ms-teams here is the link you can try : https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Community/Getting-User-Details-To-Use-In-Power-Virtual-Agents-In-Teams/ba-p/744934

     

    Also you can integrate Authentication,

    shujaathkhan_0-1652340672324.png

     

     

  • Paul_M Profile Picture
    264 on at

    Hi @Shujaath_Khan ,

    Thank you for your message.

     

    I would like to see user information in Analytics page:

    p_doc_0-1652407259381.png

     

    Can this be done?

  • Shujaath_Khan Profile Picture
    1,111 Super User 2024 Season 1 on at

    I believe those are the in-built dashboards by MSFT not sure if they can be customized.

  • Verified answer
    Pstork1 Profile Picture
    69,203 Most Valuable Professional on at

    Not sure if this will help, but here's an article on how to create your own custom analytics for PVA bots. Custom Analytics solution for Power Virtual Agents | Microsoft Power Virtual Agents

  • Paul_M Profile Picture
    264 on at

    Hi @Pstork1 ,

    Thank you, this is exactly what I was looking for.

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