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Power Platform Community / Forums / Power Apps / ApplyEXIFOrientation S...
Power Apps
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ApplyEXIFOrientation Setting Not Applied on Mobile Devices

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Posted on by NanYing 4

When display images that are taken from mobile phones in a canvas app, images are being displayed as if ApplyEXIFOrientation is set to false.  This is the case for both Android and IOS.  Same images are being displayed normally when viewing the same app on PC. 

 

Steps to reproduce

1. Upload pictures taken from mobile phone to SharePoint

2. Create a list with picture/hyperlink column and set value to images uploaded on step 1

3. Create a canvas app to display images from step 2 using image control 

4.  Compare same app viewed from PC and mobile device. 

on PC.JPG
on phone.JPG
Categories:
Building Power Apps
I have the same question (0)
  • poweractivate Profile Picture
    poweractivate 11,078 Most Valuable Professional on at

    @NanYing 

     

    It is possible a state of the app exists before ApplyEXIFOrientation has been set to true on the control.

     

    To check for this

     

    1. Open PowerApps Maker (i.e. open you App for editing)
    2. Go to File
    3. Go to Save As
    4. Give it a new name
    5. Make sure also to Publish it
    6. Open the new app in mobile
    7. Check if the issue is fixed.

     

    Also try in addition to above:

     

    1. In Native Mobile Device Setting such as Android, go to applications -> look for PowerApps -> Clear All Data (i.e. clear all Mobile App Data saved for this app) - then sign in again with credentials, etc. then open the app from above.
    2. Check if the issue is resolved

     

     

  • NanYing Profile Picture
    NanYing 4 on at

    Unfortunately, neither of these solutions worked.  I even went a step further and recreated a test app on new tenant, made sure that ApplyEXIFOrientation was set to true (this was the default setting for image control).  Then used a phone that never had Power Apps installed to open the app, still the same problem. 

     

    I'm thinking it's a bug with Power Apps.  Can anyone else reproduce the error or know a fix?

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