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My bot has disappeared from my teams environment

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Posted on by 4

I was building a bot and built it up with quite a lot of information, so would be absolutely gutted if I have it lost permanently.   I hadn't been working on it for about two months and now that i am ready to work on it again it seems to have disappeared.  

I can see the icon in the teams folder but it has a line through it

SarahC26_0-1698485940964.png

It shows as being online in the chat but if you type a question there is no response.  When I go to about I can see the version and description but when I open on website it is not there

SarahC26_1-1698486099108.png

When I click the power agent app where I built it from it say create a new bot.

Any help would be greatly appreciated.

 

  • SarahC26 Profile Picture
    SarahC26 4 on at
    Re: My bot has disappeared from my teams environment

    Thanks for your reply.  i will give that a go

  • SarahC26 Profile Picture
    SarahC26 4 on at
    Re: My bot has disappeared from my teams environment

    Thank you for replying, yes i did build it in the teams environment.  As far as i can see that it was published from one of the teams I have set up.  I can see that the bot version is Version 1.0.4.  We are using the office 365 licence.  Yes i do think i am in the right environment

     

  • abhi_r Profile Picture
    abhi_r on at
    Re: My bot has disappeared from my teams environment

    hi @SarahC26 Can you also open a support request so that someone can help troubleshoot this with you and look for the missing bot?

    Get Help + Support in Power Platform - Power Platform | Microsoft Learn

  • remidyon Profile Picture
    remidyon on at
    Re: My bot has disappeared from my teams environment

    Hi @SarahC26 did you build your bot from Teams? or from the PVA web app? What kind of license are you using? Are you on the right environment?

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