web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Get Error When I Try a...
Power Apps
Answered

Get Error When I Try and Access AI Builder - Sorry Something Went Wrong Unkown Error Try Later

(0) ShareShare
ReportReport
Posted on by 652

I am getting error that says sorry something went wrong - unknown error when I try and access AI Builder in Power Apps and Power Automate in my default environment

 

I have Dataverse created and enabled in my default environment

 

Tried from Make.PowerApps.Com and select AI Builder and get error when I select Explore or Models options under AI Builder

 

AI not an option in Power Automate in Actions

 

Also get same error from the get Started free link here

https://powerapps.microsoft.com/en-us/ai-builder/

 

AI Builder is not present in features in Environment Admin settings

 

Thx for any help 

 

Categories:
I have the same question (0)
  • CedrickB Profile Picture
    Moderator on at

    Can you provide the id of your environment please? It is available in the URL after environment/

  • skylitedave Profile Picture
    652 on at

    here is the ID

     

    3af5e348-b241-42e4-babf-f55d861e3565

     

  • Verified answer
    CedrickB Profile Picture
    Moderator on at

    It looks like some actions required to get AI Builder are disabled.

    You should enable it, see https://docs.microsoft.com/ai-builder/common-issues#ai-builder-actions-are-disableddeactivated 

  • skylitedave Profile Picture
    652 on at

    Yay!  That seems to have fixed it - THX!

  • Deuts Profile Picture
    2 on at

    For my case, some security roles were missing and this article below resolved my issue.

     

    https://nextlevelbusinesssystems.com/2020/02/06/ai-builder-error-with-scan-business-card/

     

    Thank you.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 765 Most Valuable Professional

#2
Michael E. Gernaey Profile Picture

Michael E. Gernaey 343 Super User 2025 Season 2

#3
Power Platform 1919 Profile Picture

Power Platform 1919 272

Last 30 days Overall leaderboard