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Get Error When I Try and Access AI Builder - Sorry Something Went Wrong Unkown Error Try Later

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Posted on by skylitedave 652

I am getting error that says sorry something went wrong - unknown error when I try and access AI Builder in Power Apps and Power Automate in my default environment

 

I have Dataverse created and enabled in my default environment

 

Tried from Make.PowerApps.Com and select AI Builder and get error when I select Explore or Models options under AI Builder

 

AI not an option in Power Automate in Actions

 

Also get same error from the get Started free link here

https://powerapps.microsoft.com/en-us/ai-builder/

 

AI Builder is not present in features in Environment Admin settings

 

Thx for any help 

 

Error.jpg
Categories:
AI Builder
  • CedrickB Profile Picture
    CedrickB Microsoft Employee on at

    Can you provide the id of your environment please? It is available in the URL after environment/

  • skylitedave Profile Picture
    skylitedave 652 on at

    here is the ID

     

    3af5e348-b241-42e4-babf-f55d861e3565

     

  • Verified answer
    CedrickB Profile Picture
    CedrickB Microsoft Employee on at

    It looks like some actions required to get AI Builder are disabled.

    You should enable it, see https://docs.microsoft.com/ai-builder/common-issues#ai-builder-actions-are-disableddeactivated 

  • skylitedave Profile Picture
    skylitedave 652 on at

    Yay!  That seems to have fixed it - THX!

  • Deuts Profile Picture
    Deuts 2 on at

    For my case, some security roles were missing and this article below resolved my issue.

     

    https://nextlevelbusinesssystems.com/2020/02/06/ai-builder-error-with-scan-business-card/

     

    Thank you.

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