web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Importing solution fai...
Power Apps
Unanswered

Importing solution fails as it requires the "Active" solution - Urgent

(1) ShareShare
ReportReport
Posted on by 20

Hi guys,

I am trying to import my solution from dev environment to production. Previously, I didn't have any problem with this action, but now I get the following error:

lachiee1_0-1599814338977.jpeg

I assume, this "Active" solution must be some internal solution, as I couldn't find it in any of my environments. 

Additional info: this solution requires integration with Business Central, however, I solved these dependency issues (it requires then the solutions "MicrosoftDynamicsNavIntegration" and "bcbi_CdsBaseIntegration", which are already there).
Furthermore, the solution includes the Dynamics Customer Service Hub as well.

Edit: by testing it with a dummy solution, I face the same error if the Dynamics Customer Service Hub is included in the solution, but without that app, it works.

Thank you for any input! It is kind of urgent now!:)
Have a great day,
Laci

I have the same question (0)
  • Ben Thompson Profile Picture
    1,400 on at

    Scrub that previous post. There is an issue in the Import routine of Make.powerapps.com which shows that you have an error with the Active Solution without telling you what the actual issue is - which is likely to be a missing dependency in your solution.

     

    To identify the issue - you need to start off at the old All solutions page in the advanced settings so orgxxx.crmyy.dynamics.com/main.aspx?settingsonly=true and kick off the import from there. That will bring up the actual issue in a way that can be fixed.

  • lachiee Profile Picture
    20 on at

    Thanks for the tip!

    Unfortunately, I got there the same message, but in different formulation, i.e. "The following components are missing in your system and are not included in the solution. Import the managed solutions that contain these components (Active) and then try importing this solution again."


    I found another thread with this message, but there was no real solution found. 

  • Ben Thompson Profile Picture
    1,400 on at

    As I said before the way to identify the issue is to use the old solution import routine within Dynamics 365 advanced settings - I did that yesterday to resolve the issue we had importing a solution.

  • Ben Thompson Profile Picture
    1,400 on at

    Given that I'm seeing other people with the same problem I've added a blogpost about it at https://www.processpower.dev/how-to-install-a-powerapp-solution-when-the-active-solution-is-missing/

  • Community Power Platform Member Profile Picture
    on at

    I had this issue with a solution that contained only Power Automate flows. To solve this I exported the solution from the Classic interface. This then told me that there were missing dependencies in the solution and what they were, it also told me that I could add the dependencies in the solution by editing the solution (in Classic mode) and using the "Add required components" button 

    tchagan_0-1602402820925.png

    I did this for each Flow in the solution, saved the solution then exported it, there were no issues on the export. I then imported into another environment successfully.

     

    regards

    Terry

     

    ---

    please mark as solution if this has met your requirements

  • MuhannedNidal Profile Picture
    6 on at

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 721 Most Valuable Professional

#2
Michael E. Gernaey Profile Picture

Michael E. Gernaey 320 Super User 2025 Season 2

#3
Power Platform 1919 Profile Picture

Power Platform 1919 268

Last 30 days Overall leaderboard