web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Different Users betwee...
Power Apps
Unanswered

Different Users between Default Environment and new Production Environment in same tenant

(0) ShareShare
ReportReport
Posted on by

I have researched for a couple of days and it could be that I am looking for the wrong terms.  I admit I have a very cursory understanding of the process to synchronise users between Environments (including the associated terminology that goes with it).

 

Our Default Environment has in excess of 5000 users in the User (systemuser) Entity.  The users have a 3 main licence types: Administrative, Enterprise, and Professional.

 

When I create a new Production Environment (in the same tenant) with a CDS database, only 700 odd users with licence type of Administrative or Enterprise are populated (synced) from the Default Environment.  It appears that the synchronisation with the Default environment filters out the other users with 'Professional' licences.  I have checked that the Ids of the users that were propagated to the new environment matched (i.e. Azure AD Object ID). 

 

I am able to force sync a new user (Professional Licence) using the Power Platform for Admins connector using the Force Sync User (AddAdminPowerAppsSyncUser) in a canvas PowerApp however there are 2 issues with this approach: it requires my credentials for the connector (or a flow) and it doesn't address the issue for model-driven apps where selecting a User does not list all possible users.  We get user changes (new and modified) in AD daily.

 

I may be missing something, but is there a way to sync the Users in the Default Environment with a new Production environment?

I have the same question (0)
  • v-siky-msft Profile Picture
    on at

    @pHozFoRus 

    Users are added to the User entity synchronously only if the Environment and office365 tenants are in the same region.

    Please check the region of the new Production Environment.

    If you want to add users into the environment, please go to PowerApps Admin Center, select the environment, then you can add users in Security Tab.

    Reference:https://docs.microsoft.com/en-us/power-platform/admin/database-security 

    Snipaste_2020-02-10_14-03-34.png

    Sik

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 717 Most Valuable Professional

#2
Michael E. Gernaey Profile Picture

Michael E. Gernaey 329 Super User 2025 Season 2

#3
Power Platform 1919 Profile Picture

Power Platform 1919 268

Last 30 days Overall leaderboard