Power Platform Community Forum Thread Details

One of the users in our tenant has the issue, when using the power apps mobile app no apps are displayed. She is connected to the internet which is stated a common problem by Microsoft (Troubleshoot issues for the Power Apps mobile app - Power Apps | Microsoft Docs). She is also logged in and refreshed. She can access the app from a desktop pc, so the permissions are there.

Does anyone have an idea what the problem could be?