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Power Platform Community / Forums / Power Pages / Primary contact not sh...
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Primary contact not showing up in contacts

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Posted on by 48

I'm not understanding how associations work in portals for this. The advanced form is associating the portal user in the primary contact lookup field, but user is not showing up as a contact record for the account (subgrid of related contacts). I have an advanced form with 4 main steps and maybe the order is the problem or  I have the associations wrong, but I feel like I've tried every associate option available at this point. Form steps:

 

Step 1 - Create account (insert)

Step 2 & 3 - edit related account info (edit)

Step 4 - Create contact (related contacts subgrid) plus primary contact lookup field (edit)

 

Step 4 is where I want to associate the current user as both the primary contact and a regular contact, but only the primary contact is working. When the record is saved, the contacts subgrid is empty. The reason there is a list is so that other contacts can be added in addition to the current user. 

 

Should I have the contact creation at the beginning and then associate it to the account after? If not that, then which option will associate the contact? I've tried:

 

- adding attribute to step 1 that I think associates that step to the contactid

-adding table association, but contact table is not an option - will only let me lookup account-->primarycontact

-adding associate user on step 1 and step 4

 

Thank you in advance for any help and explanation of when to use which options (associate table, portal user in the form, etc.). 

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  • JEM123 Profile Picture
    48 on at

    UPDATE:

    Here are some screenshots. I tried again to change things around, but I haven't been able to add the contact as a contact record for the account. The account is created with the user as the primary contact but the subgrid for associated contacts is blank.

     

    This is my Step 1 (insert account) Form Definition:

    JEM123_0-1624465693134.png

    plus Associated Table Reference:

    JEM123_3-1624465862787.png

    It's not a lookup, so I left that part blank.

     

     

     

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