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Community site session details

Session Id : dTUmDomdrKJ9iymZ21hcC4
Power Apps - Building Power Apps
Unanswered

why our canvas app is not changing the Orientation when we chnage the mobile screen orientation

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Posted on 27 Jun 2024 14:58:39 by 1,542 Super User 2024 Season 1

I have a canvas application with these Display settings:-

 

johnjohnPter_0-1719500166319.png

 

where we have the "Lock orientation" turned off.. but when we view the canvas application on mobile devices (iphone 11 with 16.5.1 IOS), the app will not change its orientation when we change the orientation of the mobile device ... this was working well i think 2 weeks ago,, but today the canvas app will always use the vertical screen origination, even if we change the mobile screen to be horizontal oriented.. any advice?

 

  • AmĂ­nAA Profile Picture
    1,094 Super User 2025 Season 1 on 27 Jun 2024 at 18:18:46
    Re: why our canvas app is not changing the Orientation when we chnage the mobile screen orientation

    Greetings @johnjohnPter!

     

    Well, I would suggest you do what I would call the usual troubleshooting for this use case . . .

    • Look if a new version of PowerApps was installed, if so, try reverting the App version to the one before.
    • Take a look at the IOS version, maybe it did change and if so, once again try to revert it to see if it works. Then
    • Try making a duplicate of the App (If it's not much trouble) and see if that one works just fine.
    • Try using another phone to rule out any software settings in the phone that might be getting in the way

     

    If you've tried all of that and It still doesn't work, feel free to reply and I'll see if i can come up with something!

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