web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / Analytics showing as b...
Copilot Studio
Unanswered

Analytics showing as blank and all 0's

(0) ShareShare
ReportReport
Posted on by 5

Hi all,

I have created a bot in teams that has been released to the business, when it was in dev the analytics were working fine but not people are using it (and I know they are) there are no analytics. I've tried re-publishing etc. and no luck. Has anyone got any ideas?

 

Thanks,

 

Craig

Categories:
I have the same question (0)
  • CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @CraigWG ,

     

    The analytics is not in real time. 

    Did you wait for 6 hours? After 6 hours, the chat transcript will be stored in the database and also, maybe the analytics will be store on the dashboards.

    If it is not showing properly, try to wait 24 or 48 hours after that, we have some delay to apply everything.

  • CraigWG Profile Picture
    5 on at

    Hi @renatoromao,

    It went live to the business on Monday and we're had no analytics since then 😞 

     

    Craig

  • Jandrews Profile Picture
    2 on at

    We are having the same problem. Was this ever resolved for you @CraigWG 

  • CraigWG Profile Picture
    5 on at

    I'm afraid not; the uptake was low (based on s survey), so we stopped using it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Copilot Studio

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 255 Super User 2025 Season 2

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 205 Super User 2025 Season 2

#3
S-Venkadesh Profile Picture

S-Venkadesh 101 Moderator

Last 30 days Overall leaderboard