Skip to main content

Notifications

Power Platform Community / Forums / Bot Analytics / Analytics showing as b...
Bot Analytics
Unanswered

Analytics showing as blank and all 0's

Posted on by 5

Hi all,

I have created a bot in teams that has been released to the business, when it was in dev the analytics were working fine but not people are using it (and I know they are) there are no analytics. I've tried re-publishing etc. and no luck. Has anyone got any ideas?

 

Thanks,

 

Craig

  • CraigWG Profile Picture
    CraigWG 5 on at
    Re: Analytics showing as blank and all 0's

    I'm afraid not; the uptake was low (based on s survey), so we stopped using it.

  • Jandrews Profile Picture
    Jandrews 2 on at
    Re: Analytics showing as blank and all 0's

    We are having the same problem. Was this ever resolved for you @CraigWG 

  • CraigWG Profile Picture
    CraigWG 5 on at
    Re: Analytics showing as blank and all 0's

    Hi @renatoromao,

    It went live to the business on Monday and we're had no analytics since then 😞 

     

    Craig

  • renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: Analytics showing as blank and all 0's

    Hi @CraigWG ,

     

    The analytics is not in real time. 

    Did you wait for 6 hours? After 6 hours, the chat transcript will be stored in the database and also, maybe the analytics will be store on the dashboards.

    If it is not showing properly, try to wait 24 or 48 hours after that, we have some delay to apply everything.

Helpful resources

Quick Links

Welcome to the Power Platform…

We are thrilled to unveil the newly-launched Power Platform Communities!…

Getting Started…

Welcome to the Power Platform Community! We appreciate your visit…

Welcome to the new Power Platform Community!…

We are excited to announce our new Copilot Cookbook Gallery in the Community…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 138,006

#2
RandyHayes Profile Picture

RandyHayes 76,308

#3
Pstork1 Profile Picture

Pstork1 63,059

Leaderboard

Featured topics