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Power Platform Community / Forums / Power Apps / There has been a disco...
Power Apps
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There has been a disconnect error when trying to access Power Apps

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Posted on by shadiya 45

Hi

 

I am trying to access Power Apps and I keep getting the error: 

Sorry, there's been a disconnect

We can't get that information right now. Either try again or check our support page to see if there are any known issues.
 
I have tried accessing it on Internet Explorer, Edge, chrome and firefox and all returned the same error. Can some help please? 
 
Thank you 
 
Shadiya
Categories:
AI Builder
I have the same question (0)
  • Verified answer
    CedrickB Profile Picture
    CedrickB Microsoft Employee on at

    Hi Shadiya,

    Can you try this please?

    1. Close all your browsers

    2. Open Edge

    3. Clear your browser cache (Settings, Privacy, "Choose what to clear")

    4. Close Edge et open it again

    5. Type this in the address bar https://make.powerapps.com 

    6. Sign in

     

    If above doesn't work try to open an InPrivate session (Right click on Edge icon then "New InPrivate window")

  • shadiya Profile Picture
    shadiya 45 on at

    Hi 

     

    I just tried the steps you've mentioned , it still did not work. 

     

    Shadiya

  • shadiya Profile Picture
    shadiya 45 on at

    I realised that chrome was not closed and I tried the steps and it has worked ! Thank you for your help. 

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