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Community site session details

Session Id : ZpKnKEEsrfhUSUDExilqHZ
Copilot Studio - Bot Administration
Answered

Change Icon in Microsoft Teams

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Posted on 14 Oct 2020 13:12:37 by

Hello everyone,

 

is there a way to change an Icon when you are chatting with robot on Microsoft Teams?

dinofilipovic_0-1602681185922.png

 

Cheers,

Dino

  • micchow Profile Picture
    on 14 Oct 2020 at 15:28:14
    Re: Change Icon in Microsoft Teams

    You can customize the bot avatar icon by following instructions here:

    https://docs.microsoft.com/en-us/power-virtual-agents/teams/customize-default-canvas-teams

     

    The screenshot by editing details, edits the app icon in Teams which Microsoft Teams treats bot avatar icon separate from the app icon.  The exception is if the bot was approved by admin then Teams will overwrite the bot avatar icon with the app icon.  

  • Verified answer
    CU22081450-0 Profile Picture
    Most Valuable Professional on 14 Oct 2020 at 13:49:35
    Re: Change Icon in Microsoft Teams

    Hi @Anonymous ,

     

    Yes, it's allowed only inside the channel or users can talk with the chatbot in a Personal scope.

    You can see better here: https://docs.microsoft.com/en-us/power-virtual-agents/publication-add-bot-to-microsoft-teams#known-limitations

  • Community Power Platform Member Profile Picture
    on 14 Oct 2020 at 13:35:33
    Re: Change Icon in Microsoft Teams

    Hello @renatoromao,

    I have done it through PVA site not through Microsoft Teams, Microsoft Teams support only support for a channel?

     

    I have updated both details and when I was publishing on the channel.

    dinofilipovic_0-1602682504249.png

     

    Cheers,

    Dino

     

  • CU22081450-0 Profile Picture
    Most Valuable Professional on 14 Oct 2020 at 13:26:23
    Re: Change Icon in Microsoft Teams

    Hi @Anonymous ,

     

    Did you do your chatbot inside the Microsoft Teams or inside the PVA web?

    If you did inside MS Teams, you can see the documentation here: https://docs.microsoft.com/en-us/power-virtual-agents/teams/customize-default-canvas-teams

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