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Hi,
I need to see the user Id of the user in user - to - bot conversation who used the bot in power virtual agents analytics.
Can anyone help me on this.
Thanks in Advance!
Hi @hemajm,
Conversations are stored in Dataverse in the Conversation transcript table. There should be a Content column which has a json value of the conversation. Within that value you can look for activities and the from field where the role equals to 1.
Below is some documentation about that Content Field:
https://learn.microsoft.com/en-us/power-virtual-agents/analytics-sessions-transcripts#content-field
From field
The id can be used to calculate the number of active users that are interacting with the bot if the canvas is passing in a unique ID of the user. If the canvas doesn't pass an ID, a unique ID per conversation is passed.
For security and privacy, the ID is hashed before it's written to the transcript.
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