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Error when creating a chatbot using Power Virtual agent in MS Pro Dev environment

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Posted on by PG-07080456-0 Microsoft Employee

Hi, I recently got access to the MS Pro Dev environment. I am creating a chatbot using Power Virtual agent in Microsoft Team. The use case needs an action to be triggered to a Power Automate flow. The flow will make a call to an external API (likely an Azure function) and return the result to the virtual agent.

When I try to create an action from the Power Virtual agent in the MS Pro Dev environment, I am getting the following error:

I am able to create bots using the MS Personal productivity environment. Can you help resolve this issue?

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Building Copilot Studio chatbots in Microsoft Teams

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peterswimm Microsoft Employee on at

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This is a DLP error; you either need to get permissions from your environment admin, or create the app in a new environment.

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PG-07080456-0 Microsoft Employee on at

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Thanks Peter. I am able to create Power automate flows in the same environment without any issues. I do have access to the MS Pro dev environment.

I am able to create the Power Virtual agent chatbots in the default environment but get error in the MS Pro dev environment.

What additional permissions are needed for this?

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peterswimm Microsoft Employee on at

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You can review setting up PVA for an environment here: https://learn.microsoft.com/en-us/power-virtual-agents/environments-first-run-experience

If you do not have access to any of those steps you will need to contact the environment admin for help.

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PG-07080456-0 Microsoft Employee on at

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Hi Peter, I went through the document and followed the steps in "Create a bot in an existing environment" section. I then followed the steps in the link: Create conversational chatbots - Power Virtual Agents | Microsoft Learn

I am still getting the following error. If this is a permission error, can you suggest how this can be resolved?

Request REQ_ID 773cd291-0ee7-485d-a5d9-f76f4800c97b AuthTicketId failed with error BadRequest (Bad Request): {"error":{"code":"0x80040299","message":"Principal user (Id=308d360e-4d87-ea11-a817-000d3a19be97, type=8, roleCount=1, privilegeCount=0, accessMode=0), is missing prvReadbot privilege (Id=15c8ba91-b24e-49af-83c2-d6cd71377509) on OTC=10086 for entity 'bot' (LocalizedName='Chatbot'). context.Caller=308d360e-4d87-ea11-a817-000d3a19be97. Or identityUser.SystemUserId=6c3fab50-ca57-44e6-b83b-6f9d2fb9035a, identityUser.Privileges.Count=5803, identityUser.Roles.Count=0 is missing prvReadbot privilege (Id=15c8ba91-b24e-49af-83c2-d6cd71377509) on OTC=10086 for entity 'bot' (LocalizedName='Chatbot')."}}
Trace ID: Trace id not available. Headers: {"content-type":"application/json","x-ms-activity-vector":"00.00.00.00","x-ms-islandgateway":"GA0000003","x-ms-service-request-id":"a4094cd2-35e1-474b-97f3-7f70cadf6b08"}

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HenryJammes Microsoft Employee on at

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Hi @PankajGoel,
Your error message looks like a permission issue. Does your user either have System Administrator, System Customizer, or Environment Maker? You seem to be missing the privilege to read chatbots.
Henry

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PG-07080456-0 Microsoft Employee on at

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Indeed. Thanks Henry. I was missing the environment maker role which should have been assigned along with the environment access. I have got it now and can create the agent.

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