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Calling Actions from Copilot Studio

TransferCall action - how to use

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i need help on how to use TransferCall action from PVA extension. goal is to transfer to an external PSTN (live agent). i was hopping that in the box i can put the number but it fails. how i can use this action?



  • alaabitar Profile Picture
    alaabitar 83 on at
    Re: TransferCall action - how to use

    Hello @Maya25 

    What is the error you are getting ? Please don't forget to put "" if you are hard coding the number.

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