Skip to main content

Notifications

Copilot Studio - Calling Actions from Copilot S...
Unanswered

TransferCall action - how to use

(0) ShareShare
ReportReport
Posted on by

hello, 

i need help on how to use TransferCall action from PVA extension. goal is to transfer to an external PSTN (live agent). i was hopping that in the box i can put the number but it fails. how i can use this action?

Maya25_0-1689177475987.png

 

  • alaabitar Profile Picture
    alaabitar 1,503 on at
    Re: TransferCall action - how to use

    Hello @Maya25 

    What is the error you are getting ? Please don't forget to put "" if you are hard coding the number.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,666

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,996

Leaderboard

Featured topics