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Power Platform Community / Forums / Copilot Studio / TransferCall action - ...
Copilot Studio
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TransferCall action - how to use

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Posted on by Maya25

hello, 

i need help on how to use TransferCall action from PVA extension. goal is to transfer to an external PSTN (live agent). i was hopping that in the box i can put the number but it fails. how i can use this action?

Maya25_0-1689177475987.png

 

Categories:
Calling actions from Copilot Studio
I have the same question (0)
  • alaabitar Profile Picture
    alaabitar 1,503 Super User 2024 Season 1 on at
    Re: TransferCall action - how to use

    Hello @Maya25 

    What is the error you are getting ? Please don't forget to put "" if you are hard coding the number.

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