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Push Notifications

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Posted on by Borgy

Hi, we're using Power Automate to send push notifications to our users when some new content is available in one of our PowerApps. We're setting this via parameters that the PowerApp grabs on the OnStart event of the main application which then navigates to the appropriate screen. This works fine if the app is closed but if it's already open it does nothing. I understand why because the OnStart event isn't triggered. Any ideas on how to handle this? We'd obviously like it to navigate to the correct screen whether the app is open or closed.

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Building Power Apps

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UdayAdhikari 450 Most Valuable Professional on at

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Hi @Borgy - in that case, I would have created a separate Power Automate flow to monitor for new content (looks like you are using SharePoint so the trigger would be when a new item is created) and add push notification action. If you have some logic that you have in App OnStart then you can mirror the same in flow. I am guessing you have more to this 🙂 if so please add details and happy to help how I can.

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v-siky-msft on at

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Hi @UdayAdhikari ,

There is a mechanism by design that the parameter can only be passed when the App is being open, it has nothing to do with OnStart event.

Hence, if the app is open or suspended when you tap the notification, the parameters won't be passed into app.

If you want to enhance this function, please vote for this idea and submit your feedback.

Hope this helps.

Sik

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mj7 32 on at

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@Borgydid yo know how to do it? to click and pass to the screen that you want?? how you put your params?

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Community Power Pla... on at

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I am trying to use the basic syntax of a Push Notification function as per below:
PowerAppsNotification.SendPushNotification(
    {
        recipients: [Push_notif_Push.Text],
        message: "A new customer remote support case has been created!"
    }
);
The "Push_notif_Push" is a TextInput field with the following

Basically what we have as a result is "userx@email.com, usery@email.com, userz@email.com" which goes straight to "recipients" field under PushNotification function.
It just does not work and i cannot see any forum doing this deep dive into the syntax.. its just annoying! The error message is just another encrypted feedback which makes me believe that PowerApps is still not "designed" for non-programmers like me. If I need to invest hours googling information just to understand an error message... something is not in shape as originally designed.

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Swordy068 24 on at

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If you are encountering issues with push notifications during the identity verification process, here are some steps to help you troubleshoot and resolve the problem:-
Ensure Push Notifications Are Enabled:-
On Mobile Devices:-
1. iOS (iPhone/iPad):-
-Go to Settings > Notifications.
-Find the app in question and ensure Allow Notifications is turned on.
-Make sure Banners, Alerts, and Sounds are enabled as per your preference.
2. Android:-
-Go to Settings > Apps & notifications > See all apps.
-Find the app and select Notifications.
-Ensure that notifications are allowed and set to your preference.
On Computers:-
1. Chrome:-
-Open Settings.
-Go to Privacy and Security > Site Settings > Notifications.
-Ensure that notifications are allowed for the website in question.
2. Firefox:-
-Open Preferences.
-Go to Privacy & Security > Permissions > Notifications.
-Ensure that notifications are allowed for the website in question.
3. Edge:-
-Open Settings.
-Go to Cookies and site permissions > Notifications.
-Ensure that notifications are allowed for the website in question.
Verify Account Settings:-
1. Check App Settings:-
-Open the app and go to its settings or preferences menu.
-Look for notification settings and ensure they are enabled.
2. Verify Contact Information:- Ensure that the contact information (e.g., phone number, email) you have provided is correct and up to date.

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