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FAQ chatbot with QnA pairs

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Posted on by saurabhun 1

What is the best way to build a QnA chatbot in PVA that has predefined QnA pairs in 2 columns viz "Question' and "Answer" in an excel? The excel with be stored in a Sharepoint Document Library. Also, I want the chatbot to be able to give the respective answer to the question and not give the link to the full document.

Greatly appreciate any help in this regard

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  • remidyon Profile Picture
    remidyon Microsoft Employee on at

    Hi @saurabhun 

    If you don't want to give the link to the document you will have to call a power automate flow, pass the user question, find the answer in your XLS document using Power Automate and return the answer to your chatbot.

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