web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / FAQ chatbot with QnA p...
Copilot Studio
Unanswered

FAQ chatbot with QnA pairs

(0) ShareShare
ReportReport
Posted on by 1

What is the best way to build a QnA chatbot in PVA that has predefined QnA pairs in 2 columns viz "Question' and "Answer" in an excel? The excel with be stored in a Sharepoint Document Library. Also, I want the chatbot to be able to give the respective answer to the question and not give the link to the full document.

Greatly appreciate any help in this regard

I have the same question (0)
  • remidyon Profile Picture
    on at

    Hi @saurabhun 

    If you don't want to give the link to the document you will have to call a power automate flow, pass the user question, find the answer in your XLS document using Power Automate and return the answer to your chatbot.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Copilot Studio

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 255 Super User 2025 Season 2

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 205 Super User 2025 Season 2

#3
S-Venkadesh Profile Picture

S-Venkadesh 101 Moderator

Last 30 days Overall leaderboard