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Trigger Conditions

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Posted on by CU01101358-0

I am attempting to add a trigger condition that starts when a user changes a status to approved. This then would send an email telling a seperate user their ticket is closed and date updated.

I have generated a trigger condition but when I try to test it nothing happens. I do not get any errors just nothing happens. I have checked the trigger condition several times and changed it but I get the same issue. Never an error just nothing happens.

As you can see Test is not shaded out but when I click there is no response and a test will not even start to run.

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Michael E. Gernaey 53,968 Super User 2026 Season 2 on at

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Hi

Are the previous runs for sure an Approved state change?

Also, I see you have a split configured, how come?

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CU01101358-0 63 on at

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All of my prior ones were approved but that was without inputting the trigger conditions.

I thought I was supposed to have split configured on?

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David_MA 15,414 Super User 2026 Season 2 on at

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Is the approval status column in your SharePoint list a choice field? If so, you need to use the dynamic value that includes “value” in its name. For example, in one of my flows, I use: equals(triggerOutputs()?['body/WorkflowStatus/Value'])

To see the difference, add the Approval Status and Approval Status Value from the dynamic content into a Compose action. You’ll notice they return different data. Alternatively, you can update your trigger condition to use the value returned from the current dynamic value in your expression.

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