I have defined a SharePoint site as a knowledge source for my agent. This site has a curated FAQ sub-page, and I want to prioritize the agent to seek information there first. Some remarks:
- I know I can put priority conditions on multiple "generate answer" nodes. the problem is that I cannot declare the FAQ page as a separate knowledge (the limitation for aspx pages). So I am really working with one big knowledge source, which is the SharePoint site.
- As a human user, when use the SharePoint search bar to search a keyword, I see the FAQ page suggested, but most often not as the first couple of search results.
- I put in the agent instructions: "prioritize the FAQ page" but it didn't really make any difference, with or without the genAI orchestration
As a last resort, I can declare a raw text file including the FAQ information and prioritize it. But for obvious reasons, I really would like to solve this more organically.