You’re offline. This is a read only version of the page.
788
Hi Guys,
I have a very simple scenario that I'm trying to create. I want to create a chat bot that returns from Dynamics CRM the expiration date of subscription.
I'm imagining the bot should be very simple (just as a concept) and will ask the customer only for Subscription Number (string)
The WF logic is something like this:
But I need help with to set Flow to search in CRM for the Customer's input (Subscription number)
I'm not sure if i the configuration is correct .
Subscription number field schema name in CRM is new_subscriptionnumber
I must return to the bot Expiration Date of the Subscription.
Let me know if there is anything unclear.
Best Regards
Kiril
JSON does not support Date or Timestamp variable types, so you would need to convert your Date variable to a String in your flow and pass it to PVA bot as a String to display in a Dialog.
There is a string (value) conversion function under Expression in flow that will cast your Date or Timestamp to a String, if this is needed. See example below on how to return Date or a Timestamp as a String in a flow:
In PVA, the date shows up as a String and can be displayed to the user:
Hope this helps.
Share
Report
All responses (
Answers (
