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Creating a more user friendly response

Posted on by 54

Hi everyone, 

 

I'm trying to stress test my pva bot and im figuring out how to make the below message more user friendly: 

jthacker_0-1696702869094.png

The first response was a fallback - something that I wrote. However I coudn't find where the topic of the 2nd response is - it's not in Error. 

Does anyone know how to reconfigure this error message - I want to edit it to avoid panic from the users. 

 

Backend of this solution is Azure OAI..

 

Thanks, 

 

 

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  • jthacker Profile Picture
    jthacker 54 on at
    Re: Creating a more user friendly response

    Hi @nesrivastava 

     

    I tried reconfiguring the On Error System Topic but the issue is still there. In the image below, I wrote 'Send Message' activities just to see but it seems like the error message is from somewhere. I also tried to double click the error message to see where its coming from but nothing happens. 

     

    jthacker_0-1697102920833.png

     

    Thanks!

     

  • nesrivastava Profile Picture
    nesrivastava on at
    Re: Creating a more user friendly response

    Hi @jthacker ,

    I'm assuming, it's a PVA2, if so there's an "on error" system topic where you can customize behavior of how errors are handled/communicated.

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