Power Platform Community Forum Thread Details

We have integrated a Canvas App into a Model-Driven App by embedding it in an entity form. The Canvas App is designed to display data related to the currently opened record.

However, we are occasionally facing issues where the Canvas App:

Shows data from a previously opened record,
Displays unrelated record data,
Or sometimes shows no data at all.

Interestingly, after refreshing the record (which reloads the Canvas App), the correct data is displayed.

Has anyone experienced similar behavior?

Is there a known reason for this issue — such as data context not being passed correctly, caching, or delayed initialization?

Are there recommended practices to ensure the Canvas App always loads with the correct record context?

Any insights or solutions would be greatly appreciated.

Categories:

Building Power Apps

Hi,

Embedded canvas in model-driven is not instant. Your model-driven record's page load, then take 2-3 seconds to load canvas (since it is a complex component) then display it based on context informations you pass to the canvas app. So, loading performance is the cause of your issue. Browser's cache keep last record informations until you replace it with the new one (which takes around 2-3 seconds, maybe longer sometimes).

Does your canvas simply display data ? If you only display data with canvas help, I suggest you to use a HTML webresource instead of it, which will be much more efficient. If you need to make operation, I suggest you make a different process, using a canvas triggered by command bar button which make operations on your record, and then display it with your model-driven form.

Embedded canvas can be useful in a specific way, but will be a pain if you use it the wrong way. Consider using embedded canvas as a last option in my opinion.

You can provide more information on your case if you need more help to make a decision :).

I hope it helps!
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